How Basis, Clay, and Exa Labs use AI agents to turn workflows into operating capabilities
Summarized by AI from reporting by OpenAI Blog, published under our editorial policy.
OpenAI highlights how AI-native companies Basis, Clay, and Exa Labs use AI agents to automate onboarding, account management, and developer integrations, offering lessons for enterprise leaders.

Key takeaways
- Basis uses AI agents to automate onboarding processes, from initial introductions to training modules, reducing time-to-productivity for new hires.
- Clay leverages AI agents for account management, automating routine tasks and performing predictive analytics to anticipate customer needs.
- Exa Labs uses AI agents to streamline developer integrations, reducing compatibility issues and speeding up project timelines.
OpenAI's latest blog post highlights how AI-native companies are leveraging AI agents to turn workflows into robust operating capabilities. Companies like Basis, Clay, and Exa Labs are at the forefront of this transformation, using AI to automate and enhance key business processes.
Basis uses AI agents to improve employee onboarding
Basis uses AI agents to improve onboarding processes, making it easier for new employees to get up to speed. Their AI agents can handle everything from initial introductions to training modules, reducing the time it takes for new hires to become productive.
Clay automates account management with predictive analytics
Clay leverages AI for account management, automating routine tasks such as account updates and customer inquiries. Their AI agents also perform predictive analytics to anticipate customer needs, freeing up human resources for more complex work.
Exa Labs streamlines developer integrations
Exa Labs uses AI agents to streamline developer integrations, ensuring smoother and faster collaboration between different software systems. Their AI agents facilitate seamless integration between various developer tools, reducing compatibility issues and speeding up project timelines.
Why this matters for enterprise leaders
For enterprise leaders, these examples demonstrate how AI agents can be deeply integrated into operations to improve efficiency and responsiveness. Basis, Clay, and Exa Labs show that AI can handle routine tasks, predict customer needs, and reduce technical friction, allowing human workers to focus on strategic and creative work.
How to explore these AI tools
If you're interested in seeing how AI agents can transform workflows, you can start by exploring the tools offered by Basis, Clay, and Exa Labs. Visit their websites to learn more about their AI-driven solutions and how they can be applied to your own business or workflow. For example, if you're a small business owner, you might look into Clay's account management tools to streamline your customer interactions.
Frequently asked
- What is an AI-native company?
- An AI-native company is one that integrates AI deeply into its core operations and workflows, using it to automate and enhance key business processes, as demonstrated by Basis, Clay, and Exa Labs in OpenAI's blog post.
- How can AI agents improve employee onboarding?
- According to OpenAI's blog post, AI agents can handle everything from initial introductions to training modules, reducing the time it takes for new hires to become productive, as shown by Basis.
- Are the AI tools from Basis, Clay, and Exa Labs available for small businesses?
- The source does not specify pricing or availability for small businesses, but companies like Clay offer AI-driven solutions that can be applied to businesses of various sizes to streamline customer interactions and other workflows.