New AI Tool Diagnoses IT Incidents and Posts Fixes to Slack
A developer created Pulse, an AI tool that diagnoses PagerDuty incidents and posts fixes directly to Slack. This could help IT teams resolve issues faster and reduce downtime.
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AI Struggles with Basic IT Tasks in New IBM Benchmark
A new benchmark shows that even advanced AI models score below 50% on simple IT tasks. This highlights how far AI has to go in understanding real-world enterprise needs. The benchmark is open-source, so anyone can test their own models.