#trust

Trust

33 stories tagged Trust

Enterprise AI Faces a Reality-Alignment Problem: Half of Companies Ship Agents That Pass Tests but Fail Customers
industry

Enterprise AI Faces a Reality-Alignment Problem: Half of Companies Ship Agents That Pass Tests but Fail Customers

A study of 157 enterprises reveals that half have shipped AI agents that passed internal evaluations but failed in production. Only 5% fully trust automated evaluations, yet two-thirds are moving toward fully automated deployments without human oversight. The core issue is not test coverage but a reality-alignment gap between evaluations and real-world outcomes.

via VentureBeat AI#AI#Enterprise#Evaluation
New Research Reveals AI's Factual Accuracy Gap
research

New Research Reveals AI's Factual Accuracy Gap

AI models often verify facts better than they generate them, creating a 'factual gap'. This research explores why this happens and how it affects our trust in AI. New research reveals AI models often verify facts better than they generate them, creating a 'factual gap'. This research explores why this happens and how it affects our trust in AI.